COMMUNICATION
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10-year
Warranty
Bolt Energy USA warrants each Bolt Energy LiFePO4 Lithium battery to be free of
manufacture defects for a period of 10-years (“Space for the Warranty Period”) from
the shipment date determined by the battery serial number and or invoice from
purchase date.
As listed below BOLT ENERGY USA’S prorated description of our 10-year limited
warranty. The warranty described is exclusively written for BOLT ENERGY USA.
All repairs or replacements will always be at the sole discretion of BOLT ENERGY
USA.
Shipping to BOLT ENERGY USA for diagnoses, repair or replacement but not
limited to will always be the customers responsibility. Return shipping to the
customer will always be the customer responsibility.
o 1 year warranty on all accessories & complimentary products (chargers, cables, SOC
(state of charger meter), Solenoids, voltage reducers, etc).
o Warranty only applies to original owner (non-transferable).
Year
From original
purchase
date
(MONTHS)
10-YEARS
TOTAL
WARRANTY
PERIOD
TOTAL OUT OF
POCKET
REPAIR/REPLACE
BE10551
TOTAL OUT OF
POCKET
REPAIR/REPLACE
BE16051
TOTAL OUT OF
POCKET
REPAIR/REPLACE
BE10572
5 0-59 119 MONTHS $178.00 $178.00 $178.00
6 60 - 71 119 MONTHS $1,575 $2,095.00 $2,095.00
7 72 - 83 119 MONTHS $1,795.00 $2,295.00 $2,295.00
8 84 - 95 119 MONTHS $2,095.00 $2,595.00 $2,595.00
9 96 - 107 119 MONTHS $2,395.00 $2,995.00 $2,995.00
10 108 - 119 119 MONTHS $2,895.00 $3,495.00 $3,495.00
NON-TRANSFERABLE
This Limited Warranty is to the original purchaser of the Product and is not
transferable to any other person or entity. Please contact the place of purchase
regarding any warranty claim. The battery MUST be registered through our
website within 30 days of purchase (boltenergyusa.com). If battery isn’t
purchased from an approved Bolt Energy USA dealer. There will be no
warranty.
Bolt Energy USA
Tel: website：BoltenergyUSA.com
Web：BoltenergyUSA.com
II
WARRANTY EXCLUSIONS
Bolt Energy has no obligation under this Limited Warranty for Product subjected to
the following conditions (including but not limited to):
• Damage due to improper installation; loose terminal connections, under-sized
cabling, incorrect connections (series and parallel) for desired voltage and AH
requirements, or reverse polarity connections
• Environmental damage: inappropriate storage conditions as defined by the
Manufacturer; exposure to extreme hot or cold temperatures, fire or freezing, or water
damage
• Damage caused by collision
• Damage due to improper maintenance; under- or over-charging the Product, dirty
terminal connections
• Product that has been modified or tampered with
• Product that was used for applications other than which it was designed and intended
for, including repeated engine starting
• Product that was used on an over-sized inverter/charger without the use of a
Manufacturer-approved current surge limiting device
• Product that was under-sized for the application, including an Air Conditioner or
similar device having a locked rotor startup up current that is not used in conjunction
with a Manufacturer-approved surge-limiting device.
• Product not stored in adherence to the Manufacturer’s storage guidelines, including
storage of the Product at low state-of-charge.
This Limited Warranty does not cover a Product that has reached its normal end of
life due to usage 3000 charge cycles or above which may occur prior to the “Warranty
Period”. A battery can deliver only a fixed amount of Energy over its life which will
occur over different periods of time depending on the application. For example,
cycling the battery more than 1 time daily, will cause the normal end of life to occur
before the end of the Warranty Period. This warranty does not cover normal
performance drop over time.
Bolt Energy reserves the right to deny a warranty claim if the Product is
determined, upon inspection, to be at its normal end of life even if within the
Warranty Period.
RETURNS
In the event buyer’s battery needs to be returned to Bolt Energy USA for any
reason, it must be shipped in an approved lithium-ion hazardous materials
UN3480 box with all the proper labels and packaging. Bolt Energy USA
recommends customer/dealer to fully insure any return shipment in the case
of loss or damage in transit. Customer/dealer shall use a carrier that provides
tracking and proof of delivery. Bolt Energy USA can help customer/dealer
Bolt Energy USA
Tel: website：BoltenergyUSA.com
Web：BoltenergyUSA.com
II
with arranging return shipping for a fee. Any shipment which arrives
damaged or without an RMA will be refused or held at the Bolt Energy USA
for customer/dealer to file a claim if needed.
WARRANTY DISCLAIMER
Bolt Energy’s exclusive liability for breach of any warranty on the Battery shall be
to replace the Battery within the warranty period in accordance with the terms of this
limited warranty. In no event shall Manufacturer be liable for any loss or damages of
any other kind, whether direct, incidental, consequential including lost profits,
exemplary, special, or otherwise, including any lost profits or removal, shipping, or
installation expenses.
LIFETIME TECHNICAL SUPPORT
All customers covered under this warranty shall receive lifetime technical
support, including advice on charging, use, storage, and general questions about
BOLT ENERGY USA batteries. Technical support is available for as long as the
customer owns and is using the BOLT ENERGY USA battery and may be longer
than the 10-year warranty period. Technical support is available at:
INFO@BOLTENERGYUSA.COM.
NON-WARRANTY REPAIRS
Bolt Energy USA will do everything in their means to support their products after
the warranty period has expired whenever possible. Customer/dealer costs will
include shipping, parts, and labor. Call Bolt Energy USA (727-955-4955) The
battery may be required to be shipped back to Bolt Energy USA. An RMA
(Return Merchandise Authorization) must be obtained from Bolt Energy USA
before any products can be returned. Any battery that arrives without an RMA
will be refused and all shipping charges will be the sole responsibility of the
customer. The RMA must be clearly marked on the outside of the shipment, or it
will be refused. Once buyer has obtained an RMA, all warranty shipments should
be shipped to:
Bolt Energy USA
6650 Treeland Ave
Largo, Florida 33773
727-955-4955
Bolt Energy USA
Tel: website：BoltenergyUSA.com
Web：BoltenergyUSA.com
II
Our unapparelled 10-year warranty on all our batteries.
1. For all returns or warranty claims contact INFO@BOLTENERGYUSA.COM
The best battery and warranty on the planet:
A. Bolt Energy USA always uses premium grade materials and
craftsmanship. Bolt Energy USA has completed 1000’s of hours of R&D
(research and development) to build the most quality, performance
energy storage products in the industry. We continue to always stay
ahead of the market curves so we can continue to bring you the best.
R&D is our ongoing commitment to our customers to be the best.
B. BOLT ENERGY USA offers a 10-year manufacturers defect warranty
from the date of purchase. The average lifespan of a BOLT ENERGY
USA LiFePO4 battery is 3000 recharge cycles, or approximately 8-12
years with regular use that is appropriate to what the battery is designed
for (see the specifications of the battery). This warranty does not cover
negligence or misuse of the battery or normal wear and tear. If BOLT
ENERGY USA deems the battery accessories were used improperly, this
warranty will be voided.
C. To submit a warranty claim, please contact the original place of
purchase. The battery may be required to be shipped back to BOLT
ENERGY USA for a complete inspection.
2. 1 year warranty on all accessories & complimentary products (chargers, cables,
SOC (state of charger meter), Solenoids, voltage reducers, etc).
A. Warranty only applies to original owner (non-transferable).
B. If you have any issues with our products, please contact your place of purchase.
If you need additional help, contact us at INFO@BOLTENERGYUSA.COM.
